Find answers to common questions. Can’t find what you are looking for, feel free to message us via our contact page.
Do I need to make a reservation?
Yes. It’s essential that you book online or call/email ahead to let us know you’re coming. Tours are kept deliberately small (maximum of 10 participants) to make them more personable and enjoyable. View our contact page.
Can I hire a bike?
We hire bikes out for half day or day slots, at £10 or £15 per bike, please contact us with your request.
Are the tours suitable for children ?
The tours are suitable for all ages as we have a variety of extra seating options for families, but let us know your requirements so we can avoid disappointment.
Where do we meet up?
We meet at NosDa, the backpackers hostel in Riverside. There is parking available.
Can I bring my own bike?
Yes, but bear in mind two things: the Pashley bikes are part of the whole experience, and we do not have any repair kit or will not repair your bike if it lets you down. There is however a reduction on the price if you bring your own bike.
What to wear ?
This is a leasurely ride on city bikes and you can wear casual (or even smart casual !) – no need for lycra and specialised cycling gear. Wear comfortable shoes.
Can you recommend places to go and see and stay ?
Always a difficult question because tastes are so different, but here’s some places you can consider for staying:
A quiet, small and atmospheric budget hotel is the River House Backpackers, Abi and Charlie will give you a very warm welcome.
If you prefer something a bit more lively with a pub, then NosDa might be the place where you want to stay. Suited for bigger groups.
For those who just want to walk from the station (train/bus) into the hotel, Sleeperz is just next to the trainstation. A recently built, friendly and modern hotel with reasonable pricing and right in the centre, close to the Brewery Quarter and Mill Lane.
If you want a bit more luxury in a quirky boutique hotel, then there is only one place, Jolyon’s, they have a hotel in the Bay and in Cathedral Road, close to the centre of Cardiff.
What about helmets ?
You do not need to wear a helmet, it is not compulsory. We leave it to your own judgment to decide, and we can provide helmets if you wish so, but please indicate in your reservation request. We strongly recommend that if you are under 16 yrs, you should wear a helmet.
What if it rains?
It never rains in Wales, let alone Cardiff, but just on the off-chance that it might do that day, bring suitable clothing. We cycle, come rain come shine ! Check out Cardiff’s weather.
Will I be exhausted ?
Not at all, these are very leasurely bike rides, so the pace is not going to make you feel tired or burn huge amount of calories. And that is not the purpose of the tour anyway. To learn more about Pashley, watch this video
Is cycling in Cardiff safe ?
Cardiff, as many cities in Britain, has a reputation as not being a particularly cycle-friendly place. This is a bit unfair and inaccurate for a city which has made great improvements in the last decade catering for cyclists. There is also a major investment program to even further improve cycling in the city and to link up the different areas. The city centre and some of the main roads are still a headache, but more and more cyclists take to the road, so there is hope that cycling in Cardiff will be just as normal as walking.
Our guided bicycle tours avoid busy roads and instead use traffic-calmed minor roads, back streets, riverside paths and bicycle routes through parks. We are experienced cyclists who will ensure that you remain safe at all times.
One of the reasons we set this business up is to show to visitors that recreational cycling is an immensely enjoyable way to see our city.
As long as you can ride a bike and are able to follow instructions from your guide, you’ll be absolutely fine. Everyone gets a chance to try out their bikes before we start the tour. Our Pashley bikes are very easy to get used to and even if you haven’t ridden a bike for years you’ll be surprised how quickly it all comes back to you.
Are there any hills on the tour?
No, we are surrounded by them, but don’t conquer them, our tours are as flat as a Flanders pancake.
Do you provide private tours ?
Yes, we cater for businesses, companies, offices, charities and community groups.
Can I stop and take photographs?
At each stop on the tour you will have the opportunity to take photos. Taking photos whilst cycling isn’t recommended.